Katherine Bennett teaches advanced research in graduate and undergraduate industrial design at Art Center College of Design, where she pioneered the integration of professional-level design research into the product design curriculum. The following article was originally published in the current issue of the Industrial Design Society of America’s journal, Innovation.
Stepping beyond problem finding to problem framing and the need to eliminate bias on the part of designers and clients—these are big topics in the world of research. But are they in industry? While techniques on their own won’t eliminate bias and properly frame the problem, it is necessary to address these issues.